Social Media Marketing
You can have the customer surveys, research of your product through social media where your customers interact, share reviews and make recommendations.
You get to see your market and can get personal to the customers:
Social media is so popular because of the interaction you get to have with your customers. Customers provide you with your product review, suggestions and problems as well.
You can provide solution to the problem immediately:
If there's a problem with your product or service, you can come to know about it immediately on social media. Feedback from customers will help you to maintain your quality as well as your brand in the minds of people. If there's a problem with your product or service, you can come to know about it immediately on social media. Feedback from customers will help you to maintain your quality as well as your brand in the minds of people
You can keep eye on your competitors:
Social Media will help you to keep eye on the market as well as your competitors. If you want to stay in the market it is must to keep watch on your competitors.
Customers are receptive to your messages:
On social media people don't take your messages, post as an advertisement rather they take it as a suggestion.
It will help to increase sale:
Using social media you will always stay in front of your customers as a result whenever your customer wants to buy any product he will prefer only you. Social media provides incentives to the customers so it helps increase the sale.
It will help to add probable customers:
You can keep watch on new customers who are searching for your products. You can get back to them to proceed for further process. You can add post of your products on different sites, groups etc so the new customers can a make way towards you.